Shipping & Delivery

Swedish Orders

  • Your package will be sent with Budbee, PostNord Registered Mail Domestic. 

International Orders

  • Your package will be sent with PostNord Registered Mail International, DHL and UPS. 

Delivery Estimated Time

  • SWEDEN - Product(s) will be delivered within 1-3 business days.
  • EU - Product(s) will be delivered within 2-6 business days. 
  • OUTSIDE EU - Product(s) will be delivered within 3-10 business days. 
  • Delivery of our Fine Jewellery can differ; make sure to read the product info on the product page. Some of our Fine Jewellery is made to order for which we do not accept any returns or exchanges. Production begins after your order is confirmed and delivery time is approximately 5-8 weeks and 3-6 days if in stock.

Local Pick Up 

  • SAME DAY - Pick up your order in our studio the same day as ordering (only in Stockholm, Sweden). It is available on business days 9 - 17 (Closed for lunch 12-13). Please bring your ID and order number.
  • During weeks 29-31 the opening hours at the office can deviate. Please contact us if you have any questions!
  • Address: Östermalmsgatan 26 A, c/o A house ARK, Stockholm.

Delivery Costs

SWEDEN – Free shipping on orders over 1000 SEK.

EU – from 20 €

OUTSIDE EU - from 30 € *

*Local taxes, as well as any customs duties are paid by the recipient (including the UK and Northern Ireland after 1st January 2021).

  • If you do not collect your package from a service point, we charge a fee of 150 SEK/NOK, 125 DKK, 15 EUR,  20 USD.

Packaging

  • All of our jewellery except Fine jewellery, is delivered in our chrysoprase green velvet dust bag unless you have ordered a gift box at check out. Our fine jewellery is delivered in our chrysoprase green Fine velvet jewellery box.

Payment Methods

  • We accept VISA, Master Card and American Express. In specific countries, we also offer invoice payment through Klarna.

Sophie by Sophie reserves the right to change this policy for certain exceptions, and future updates.