Shipping & Delivery

Swedish Orders

  • Your package will be sent with Budbee (choose box och home delivery), PostNord Registered Mail Domestic. 
  • In most cases, your order is sent from us within one working day. Deviations are stated in the product description.

International Orders

  • Your package will be sent with PostNord Registered Mail International, DHL and UPS. 
  • In most cases, your order is sent from us within one working day. Deviations are stated in the product description.

Delivery Estimated Time

  • SWEDEN - Product(s) will be delivered within 2-4 business days*.
  • EU - Product(s) will be delivered within 4-8 business days*. 
  • Rest of the world - Product(s) will be delivered within 6-10 business days*. 
  • *Please Note: Delivery of our Fine Jewellery (18k & Diamond) can differ; make sure to read the product info on the product page. Some of our Fine Jewellery is made to order for which we do not accept any returns or exchanges. Production begins after your order is confirmed and delivery time is up to weeks.

Local Pick Up (Stockholm, Sweden only)

  • 24h - Pick up your order in our studio (Östermalmsgatan 26 A) the next  business day (only in Stockholm, Sweden). It is available on business days 9 - 17 (Closed for lunch 12-13). Please bring your ID and order number.
  • During weeks 27-33 the opening hours at the office can deviate. Please email info@sophiebysophie.com or contact us if you have any questions!
  • Address: Östermalmsgatan 26 A, c/o A house ARK, Stockholm.

Delivery Costs

  • SWEDEN – Free shipping on orders over 1 500 SEK with Budbee Box or PostNord Registered Mail Domestic. Budbee Home Delivery - 59 SEK.
  • EU – from 20 € *
  • Outside EU - from 30 € *
  • International orders: *Local taxes, as well as any customs duties are paid by the recipient (including the UK and Northern Ireland after 1st January 2021) in addition to the shipping cost.

If you do not collect your package from a service point, we charge a fee of 150 SEK/NOK, 125 DKK, 15 EUR,  20 USD. This is for the freight and handling costs. 

Packaging

  • All of our jewellery except Fine jewellery, is delivered in our dust bag unless you have ordered a gift box at check out.
  • Our fine jewellery is delivered in our Fine jewellery box / dust bag.

Payment Methods

  • We accept VISA, Master Card, Maestro and American Express, as well as E-Pay, Apple Pay and Google Pay. In specific countries, we also offer invoice payment through Klarna Checkout.

Sophie by Sophie reserves the right to change this policy for certain exceptions, and future updates.